In order for your Envisage Check-In to operate correctly on your network, it is advisable to whitelist some URLs to allow the Envisage Check-In to both check patients in and also receive vital software and security updates.   The check-in system doesn't need to be on the same network as the clinical system as long as the screen has access to the internet.  Ideally, allowing all HTTPS traffic is best; if you need to filter specific sites, please ensure the sites below are allowed through your firewall. 

To allow the smooth check-in of patients, please whitelist https://patient-checkin.co.uk/.

To allow software and security updates, please whitelist the following URLs. You can also get more information on the ELO support page. https://elosupport.elotouch.com/hc/en-us/articles/31169535738007-What-are-the-Whitelisting-Network-Requirements-for-EloView-4-EV4

If Numed needs to assist with installing the Envisage Check-In software or provide remote support to the surgery regarding their software, we use Zoho Assist. Please see https://www.zoho.com/assist/faq.html for information on this.