Before decommissioning the PC that has the Check-In software installed on please follow the steps below to minimise downtime of the Envisage Patient Check-In machine. If the PC has failed or has already been decommissioned, please start a live chat using the link on this page and request that Numed support perform a factory reset on the Check-In. A factory reset can take approximately 30 minutes to complete, and the Check-In will be out of action during that time.
If you are moving the software from one PC to another, follow the steps below and then close the software down and uninstall the software from the PC.
Delinking the Check-In machine from the software.
- Locate the Envisage Check-In software icon in the notification tray of the PC, right-click and go to Manage Displays

- Delete the registered display

- Go back to the notification tray again and right-click on the Envisage Check-In icon. This time select Settings

- Go to the Site menu and make a note of the Envisage registration code

You are now ready to install the software on the replacement PC.