Mobil-o-Graph Device Not Connecting

Mobil-o-Graph Device Not Connecting

This guide will show you how to configure the Port settings for the HMS Client Server and the Mobil-o-Graph download cable if the software isn't detecting the device or if you get a replacement download cable.
  1. Open the HMS Client Server via the icon on the desktop
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  2. Double-click on John Doe; for some installations, this step may not be necessary. 
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  3. Click the 3 dots at the top of the screen
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  4. Go to Port Settings
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  5. Ensure that the Mobil-o-Graph is connected with CO on its screen, then click Add device
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  6. Click Search
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  7. Make sure it has detected your device, and then click Save – please note your Interface may display a different COM number
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  8. Click Save
  9. Exit the software before attempting to use the system in your normal manner.
Your software is now ready for use, and you are able to use the Mobil-o-Graph. If you have any issues or problems connecting the device, please contact Numed support via the chat button on this page.