How to setup the Hook Up (Isolation) Cable
If your Hook Up (Isolation) cable isn't detecting the device, it could be that the software setting linked to the cable needs adjusting. Follow the steps below for information on how to complete this.
- Open the Start Menu
and type Bluetooth into the search bar, then click Open on Bluetooth and other devices settings.

- Scroll through the list looking for the Silicon Labs CP210x USB to UART Bridge and make a note of the COM number - in my example, it's COM 3, but on other PCs it may be different.

- Go into CardioScan and select System Setting.

- On the Other B tab, set the Monitor Port to the COM number noted in step 2. Click OK once done.

If you are still experiencing issues with the Hook up cable at this point, please contact Numed support via the chat button on this page.
Join Remote Support
Join live Chat
You can chat to one of our technical support team Monday – Friday 8.00am – 5.30pm. |
|