HMS Client Server Integration Settings

HMS Client Server Integration Settings

One of the reasons why your Mobil-o-Graph ABPM or BP results are missing the PDF results when filing with the Intelligent Integration Interface (I3) could be due to the settings inside the HMS Client Server. Follow the instructions below to check and resolve this. Once resolved, you will be able to attempt filing the results again.

If the steps below don't resolve your issue with the report not filing, please go to Mobil-o-Graph ABPM no PDF Error for further troubleshooting steps.

  1. Open the HMS Client Server via the icon on the desktop.
    A grey square with white letters Description automatically generated
  2. Double-click on John Doe.

  3. Click the 3 dots at the top of the screen
  4. Go to GDT Settings
  5. Check and make sure that the settings ringed in red are correct
  6. Click the selection on the PDF Path
  7. Click the drop-down arrow at the top of the box
  8. Scroll up until you locate (C:) - in my example, it shows as Local Disk, but on your computer, it may show differently.
  9. Double-click on Program Files (x86)
  10. Double-click on HMS
     
  11. Click Save
  12. Click Selection on PDF Configuration Path
  13. Double-click on HMS
  14. Select PrintConfig.sdef and then click Save. If PrintConfig.sdef is missing, please get in touch with Numed support using the chat button on this page. 
      1. The port and GDT settings will need to be done for each Windows user
  15. Click Export

  16. Ensure the settings match and then click Save
If you run into any issues, please use the live chat feature on this page to contact Numed support.