How to install the PC cable for Patient Call

How to install the PC cable for Patient Call

When the patient call is being set up with either TPP SystmOne or Vision clinical systems, the system needs to be physically attached to a PC within the surgery - typically the Gateway  PC (SystmOne only) or a reception PC (SystmOne or Vision). The USB cable connecting the call system to the PC requires a driver to be installed. 
  1. Download https://downloads.numed.co.uk/Support/EnvisageTools/UC232A.exe
  2. Run as an Administrator the downloaded file UC232A.exe. 
    1. Running as an Administrator requires a Windows admin account, which, if you do not have, you will need to speak with your IT department. 
  3. Ensure English is selected and click Next
  4. Click Next 
  5. Click Install

  6. Click Finish
  7. Assemble the connection cable by connecting the USB to serial adapter to either side of the serial adapter, ensuring that you screw everything down.
  8. Connect the assembled cable to the Patient Call to the PC using the supplied cable.
  9. Open the Start Menu selectedImg and type Bluetooth into the search bar, then click Open on Bluetooth and other devices settings.
  10. Under Other devices, locate the ATEN USB to Serial Bridge and make a note of the COM number
    1. In my example, the COM number is COM 16, but on your PC, this may be different. 
You can now configure your clinical system to work with the patient call. 

For SystmOne, please go to Patient Call Configuration in TPP SystmOne.