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• Popular Articles

• Software Reinstallation

  Option 1 Self-Help (Fastest) Complete the form below to receive your installation guides and licence keys. Install on as many PCs as needed Clear step-by-step guides provided Mediserve customers also benefit from access to a dedicated support line, ...

• Common Issues with the Intelligent Integration Interface and the EMIS web

  Please check EMIS Web is open Invalid IP Address Unmatched Supplier ID null. Please check EMIS Web is open If you encounter the error box with the “Please check EMIS Web is open” message, please follow the steps in the order outlined below. Please go ...

• Direct download links for Numed supported Software

  Please find below the links to the latest versions of our most common software (Please note the links in the installation guides differ slightly as they include tools and drivers but the software below is the same via seperate links). Numed ...

• Updating your I3 License

  Please follow our quick step guide to update your Intelligent Integration Interface (I3) License Keys. Step 1 – Click the I3 software icon. Step 2 – Click the cog. Step 3 - Click Add licence. Step 4 - Enter your new license key and click Internet ...

• No ECG Readings? Troubleshooting Common Connection Issues

  ECG Showing 'Leads Off' When Connected to a Patient If the ECG leads are connected to the patient but no readings appear on the screen, this is often due to poor patient contact which can be caused by expired or improperly stored electrodes. Tip: ...