Support
Check-In Languages
The Envisage Check-In can allow patients to change the language used on the screen. The full list of available languages is as follows: English Welsh Polish Punjabi (India) Punjabi (Pakistan) Urdu Bengali Gujarati Arabic French Portuguese Spanish ...
How to register your Check-In Display
If your Check-In touchscreen is asking to register the display and requires a PIN. Locate the Envisage Check-In software icon in the notification tray of the PC, right-click and go to Managed Displays. This may also show as Add Display if no displays ...
How to limit which branch patients can check in at.
With the Envisage Check-In, you can limit which sites patients can check in at via the software settings. The software will be installed on a single PC within the surgery, often a reception PC if EMIS web and Vision, or the Gateway if TPP SystmOne. ...
Envisage Check-In Network Whitelisting
In order for your Envisage Check-In to operate correctly on your network, it is advisable to whitelist some URLs to allow the Envisage Check-In to both check patients in and also receive vital software and security updates. The check-in system ...
Envisage Check-In Error Codes
If the Envisage Check-In screen encounters an issue while trying to check a patient in it will display an error code. Below is a list of the available error codes and the causes. Code 0: Too early: Appointment found, but the patient is too early to ...