Support Guides
Mobil-o-Graph ABPM no PDF Error
There are two main causes as to why you won't get a PDF report file when exporting using the Intelligent Integration Interface. If you are a new user to the software, the first thing to do will be to check the settings of the HMS Client Server. ...HMS Client Server Integration Settings
One of the reasons why your Mobil-o-Graph ABPM or BP results are missing the PDF results when filing with the Intelligent Integration Interface (I3) could be down to the settings inside the HMS Client Server. Follow the instructions below to check ...Mobil-o-Graph Download Cable
This tech tip shows how to connect the download cable to the Mobil-o-Graph correctly and to minimise damage to both the cable and the device. Below is a video on this as well. Plug the USB end of the download cable into a spare USB port on your PC or ...Mobil-o-Graph Device Not Connecting
This guide will show you how to configure the Port settings for the HMS Client Server and the Mobil-o-Graph download cable if the software isn't detecting the device or if you get a replacement download cable. 1. Open the HMS Client Server via the ...HMS Client Server Port, GDT and Export Settings Tech Tip For HMS 6.4 onwards
This tech tip will show you how to configure the settings for the HMS Client Server so that you can ensure the settings are correct when using the software at any point, but especially for the first time. The software settings are for the logged-in ...Error Codes
The most common causes of problems with the Mobil-o-Graph whilst attempting to take a measurement: • The patients arm moved during a measurement. • Incorrect cuff size in use with the patient. • Initial manual measurement was not taken. • Batteries ...
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